Returns & Exchanges

At Highland, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Package Securely

  Place the unused or gently used products back in their original boxes and secure them in a shipping mailer to ensure safe transit.

• 4.
  Receive Your Refund

  After our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.